Re:Ask HN: War rooms?
by dijit on Tuesday February 14, 2017 @09:16AM
(#13643598)
We use warrooms when launching games.
Good idea, have a wall of dashbooards, ensure you have at least one person of every competency in the room (in our case; AI programmer, Network Programmer, DBA etc;) And also have 1-2 communication folk, someone technical who's job it is to communicate with the management layer, and the management layer to shuffle information from Frontline/Support back and forth.
This fragmented communication stream from frontline needs to be collated and sorted, do not waste engineer time with it, you will spend too much critical time there.
Good idea, have a wall of dashbooards, ensure you have at least one person of every competency in the room (in our case; AI programmer, Network Programmer, DBA etc;) And also have 1-2 communication folk, someone technical who's job it is to communicate with the management layer, and the management layer to shuffle information from Frontline/Support back and forth.
This fragmented communication stream from frontline needs to be collated and sorted, do not waste engineer time with it, you will spend too much critical time there.