Re:Amazon Chime
by newscracker on Tuesday February 14, 2017 @05:14AM
(#13642500)
Anecdotal, but our company uses SfB and it has been anything but good. We always have problems in voice calls (which forms the majority of use) - doesn't matter if we're all sitting on the same LAN with wired connections or on very good Internet connections away from the office. The number of disconnects, breaking audio, unable to hear someone, and of course, SfB deciding to crash sometimes after some updates - it's been terrible for people using it. The company has "saved" money by moving to it from using phone lines. Who cares about individual productivity anyway?
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Re:Amazon Chime
by JacobDotVI on Tuesday February 14, 2017 @09:03AM
(#13643530)
Having been on the other side of a Skype for Business installation I can tell you that it is extremely variable and can scale anywhere from a self-contained single server set-up[1] to a multi-region, multi-fail-over-cluster, highly available, extremely complicated set-up[2]. We had a few issues post initial install but spent the time to track them down to the point where our system was reliable and more usable than web ex and it's ilk. This is the crux of Lync, so much depends on your required set up and how well that was done.
[1] - http://bressner.com/ucbox-express/ [2] - http://go.microsoft.com/fwlink/p/?LinkId=550989
Re:Amazon Chime
by newscracker on Wednesday February 15, 2017 @07:36AM
(#13651555)
Well, we're on MS Office 365 and all that it provides, including Skype. I have no idea how things could be so bad even with that (it used to be bad before with an on-premise installation too).