PayPal adds “non-discouragement” clause to their User Agreement

Re:PayPal adds “non-discouragement” clause to their User Agr... by patio11 on Saturday February 11, 2017 @09:27PM (#13626295)

Just a generic piece of life advice here: you can call up your credit card company and get the annual fee waved, for degrees of difficulty generally south of e.g. getting a bank to waive an overdraft fee. They want their plastic in your wallet if you have a premium card; the most direct incentive is interchange and/or interest and the other one is "We probabilistically pay $X00 [+] to find a new customer of uncertain quality; this bird-in-the-hand is of known quality; let's keep them happy."

[+] Cost of customer acquisition in credit cards is $250 on the low end.

[ Parent | on HN ]

Re:PayPal adds “non-discouragement” clause to their User Agr... by JoshTriplett on Saturday February 11, 2017 @09:41PM (#13626336)

> Just a generic piece of life advice here: you can call up your credit card company and get the annual fee waved, for degrees of difficulty generally south of e.g. getting a bank to waive an overdraft fee.

Interesting. Would you consider it feasible to do so for a card you don't have yet (i.e. obtaining a new card without its associated annual fee), or would you only consider that plausible as an existing customer of such a card?

And does that apply to the large vendors (such as Amex or Chase), or only to smaller ones?

[ Parent | on HN ]

Re:PayPal adds “non-discouragement” clause to their User Agr... by patio11 on Sunday February 12, 2017 @02:59AM (#13627360)

Most people who do it call after they're already using the card. The waivers are generally one-off but some people get a one-off waiver like clockwork every year they ask for it.

I am unaware of any CC issuer in the US of any size or segment which, as a matter of policy, refuses all requests of this matter. It comes down to policies and often a judgment call by a line cSR.

[ Parent | on HN ]