I suppose disturbingly is meant to imply "It was frustrating to me, and I think it would be frustrating to anyone in the situation of seriously using Postgres on RDS[1], and perhaps it ought to even decrease their opinion of the RDS team's ability to prioritize and ship features that are production-ready".
Does that make sense?
[1]: There was no workaround for getting a read replica. RDS doesn't allow you to run replication commands. So your options were "Don't use Postgres on RDS, or don't run queries against up-to-date copies of databases." There was never any announcement of when read replicas were coming. It was arguably irresponsible of them to release Postgres on RDS as a product and then wait a year to support read replicas, which is a core feature that other DB backends had already.
By all means, RDS isn't perfect. It doesn't suit my current needs. But I understand that getting these things to work in a managed way that suits the needs of most customers is not an easy task. I'll remain frustrated in some small way until RDS does suit my needs. I hope they continue to add features to give customers more flexibility. And from what I've seen, they likely will.