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A comment on GitLab’s Secret to Managing Employees in 160 Locations: Write Everything Down. Parent comment

Re:GitLab’s Secret to Managing Employees in 160 Locations: W... by notcolin on Thursday February 09, 2017 @01:04PM (#13609183)
> This interview was recorded a little while before the incident when we were unaware of some of the issues we have in process.

Could you elaborate? I recently heard about GitLab probably less than a week ago and was under the impression they're a great company to work for.

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Re:GitLab’s Secret to Managing Employees in 160 Locations: W... by Perihelion on Thursday February 09, 2017 @01:16PM (#13609316)
When I say process, I mean some of our operational processes like making sure backups work. There was an incident with data loss last week: https://news.ycombinator.com/item?id=13537052

Like any company, we have our own business operations issues too but it's still one of the best jobs I've ever had. We're pretty open about our flaws, to the point where the CEO even has a page that lists his out: https://about.gitlab.com/handbook/people-operations/ceo-pref...

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Re:GitLab’s Secret to Managing Employees in 160 Locations: W... by DigitalJack on Thursday February 09, 2017 @05:09PM (#13611493)
Read The Checklist Manifesto if you haven't already. Short book, leaves a big impression.
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Re:GitLab’s Secret to Managing Employees in 160 Locations: W... by connorshea on Thursday February 09, 2017 @01:13PM (#13609288)
She's referring to issues in the backup process specifically, not in the company culture (which IMO is pretty good).
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