I am going to eradicate the inbound Windows Support scam

Re:I am going to eradicate the inbound Windows Support scam by radiorental on Wednesday February 08, 2017 @09:32AM (#13598428)

I'm on mac too with a win7 vm, I hit upon the idea of tagging them along as far as I could when they asked me to press the windows key and I'm looking at a mac keyboard.

The different shops that have called me all follow a similar set of attacks

1) windows key 2) run command to msconfig 3) browser to download payload.

I had a 'supervisor' on the line once and when they asked me to connect to the internet I'm pretty sure I heard them curse at me with incredulity as I played the 56K dialup sound.

I once got them down a conversation cul-de-sac when I asked them which they preferred - Minesweeper or Solitaire.

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Re:I am going to eradicate the inbound Windows Support scam by at-fates-hands on Wednesday February 08, 2017 @10:49AM (#13599120)

>> I'm pretty sure I heard them curse at me with incredulity as I played the 56K dialup sound.

That is some comedy GOLD right there.

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Re:I am going to eradicate the inbound Windows Support scam by gloverkcn on Wednesday February 08, 2017 @01:42PM (#13600818)

Awesome!

Yeah they always use the prompt to get to the admin panel with the list of errors and logs to prove there's an issue. I always act nervous. "There's a lot, Is it that bad?", and they respond with "don't worry sir, we're going to get it fixed for you".

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Re:I am going to eradicate the inbound Windows Support scam by karmajunkie on Wednesday February 08, 2017 @10:25AM (#13598916)

I usually tell them its a hyper key...

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Re:I am going to eradicate the inbound Windows Support scam by lighttower on Wednesday February 08, 2017 @01:36PM (#13600753)

Oh do you have that recording. Awesome

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Re:I am going to eradicate the inbound Windows Support scam by radiorental on Wednesday February 08, 2017 @03:47PM (#13601915)

I lost them cursing at me and I don't have the Solitaire v. Minesweeper discussion recorded but here's something similar at 11 minutes https://soundcloud.com/radiorental1/dell-support

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Re:I am going to eradicate the inbound Windows Support scam by elsurudo on Thursday February 09, 2017 @05:36PM (#13611670)

Hah, this was great, listened to the whole thing. You had some nice tricks up your sleeve, laughed out loud a couple of times. Thanks! Love the response you got at the end...

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