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A comment on Zendesk raises their prices 60%-300%, users predictably revolt. Parent comment
We tried it and got hooked.
5 people doing support, thousands of tickets by now and not a single glitch. The built-in wiki also comes in handy.
I had to fiddle for a bit with plug-ins to get email notification and ticket handling to be working properly.
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We tried it and got hooked.
5 people doing support, thousands of tickets by now and not a single glitch. The built-in wiki also comes in handy.
I had to fiddle for a bit with plug-ins to get email notification and ticket handling to be working properly.