> they didn't have the resources to get real end-user feedback that might have told them how much a stinking pile of poo it is on many machines.

They actually did; they just ignored the feedback and insisted that Daddy Mark knows best, completely throwing away all of the reasons that Ubuntu is actually named Ubuntu (namely: they stopped listening to the community).

I was willing to forgive Unity, though (hell, I kinda liked it, at least on systems that could actually run it). It was the combination of repeated awesome-looking but inexplicably-stifled projects (Ubuntu TV, Ubuntu for Android) and the Amazon Lens that resulted in me swearing off the community in which I was once happy to be a part.