Re:Apple Reports Record First Quarter Results
by FabHK on Tuesday January 31, 2017 @08:42PM
(#13537401)
Thanks, will do - in particular because this time I also got Apple Care on the machine. Remaining problem is to actually get an appointment in the genius bar (I'm traveling a bit these days, and they tend to booked out here for a week in advance).
I'm really curious as to the WiFi thing - I'm definitely not the only one with the problem (see my post here https://news.ycombinator.com/item?id=13494910 with some links), but I haven't seen it widely reported at all.
Re:Apple Reports Record First Quarter Results
by X-Istence on Tuesday January 31, 2017 @11:27PM
(#13538232)
If you walk in on a weekday near the end of the day, generally you can get an appointment with a 20 - 30 minute wait time right there in the store.
I always do this because I know they will have a cancelation, and I really hate booking a week out for something that is bothering me today.
When my 2011 MacBook Pro (the one with the faulty graphics card that would eventually die) was in for service, before the replacement program, they called me and said "Oh, we noticed that your trackpad button felt a little weird, so we're replacing it, free of charge". This was on top of replacing the logic board for free as well, even though at that point the replacement program hadn't been announced yet. The next time the graphics chip failed they just ended up replacing the laptop with a brand new 2015 model for free (top of the line model too, which was nice).