Re:iOS and MacOS Developers Can Now Respond to Reviews
by prawn on Thursday January 26, 2017 @03:51PM
(#13495143)
This is an app that won an Apple Design Award, was one of Time's apps of the year and has done just fine otherwise.
I am speaking of people who rate an otherwise 4-5* app with 1* because of one prompt screen (that also prompts for feedback) per major version.
You aren't selfless enough to make it in software. You can't think about the customer, only yourself. That's not how business usually works.
So, life is hard. Awwwwwwwwww. There's your sympathy. Now, succeed without bugging your customer or admit defeat and get out.
Or keep complaining that you're getting 1 star reviews.
Up to you.