Las tdoctors visit I had I wanted to go through a list of 6 issues. I scheduled the longest available time slot, 45 minutes. I wasn't sure how long it would take, but assumed I'd be able to take as much time as I needed within those 45 minutes.

The doctor, after number 3 in my list and less than 15 minutes into the appointment said "Are you done?" After item 4 a couple minutes later he said "Is that it?" In a condescending manner.

Needless to say, I was pissed.

But, the thing is, it's not the doctors fault. He's working in a system that values throughput over all else...and this is Kaiser, a vertically integrated provider where you would think that would be less of an issue. So he was late to my appointment and saw my long appointment as a way to get back on schedule to ensure he saw the 40 patients he had to see that day.

The whole system is broken.