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Re:Launch HN: UpKeep (YC W17) – Basecamp for Facility Mainte... by ryanchan001 on Wednesday January 25, 2017 @01:24PM (#13484239)
Oh man! Okay that's definitely on us--we are trying to through a design update to fix that up.

But here's the 411

We charge only for technicians and the admin users-so that means you can add as many people to your group that submit requests (ie. hey the HVAC system just went down). We've got a free trial which is based on usage (first 25 work orders are free).

Sorry if that's not as clear as it should be and thanks for your input!

Re:Launch HN: UpKeep (YC W17) – Basecamp for Facility Mainte... by alberth on Wednesday January 25, 2017 @01:30PM (#13484299)
How much ($) do you charge per technican and admin user?
Re:Launch HN: UpKeep (YC W17) – Basecamp for Facility Mainte... by ryanchan001 on Wednesday January 25, 2017 @01:35PM (#13484376)
Our plans basically start at $25 per technician/admin user per month. We go up from there, but most small businesses can get away with our "starter plan". It sometimes seems expensive for a lot of small businesses, but then very very inexpensive for a large enterprise.
Re:Launch HN: UpKeep (YC W17) – Basecamp for Facility Mainte... by stevoski on Wednesday January 25, 2017 @01:49PM (#13484564)
What does "Here's the 411" mean?
Re:Launch HN: UpKeep (YC W17) – Basecamp for Facility Mainte... by alexandersingh on Wednesday January 25, 2017 @03:11PM (#13485522)
Good sir, I believe I may be of assistance: http://www.urbandictionary.com/define.php?term=411
Re:Launch HN: UpKeep (YC W17) – Basecamp for Facility Mainte... by ryanchan001 on Wednesday January 25, 2017 @03:34PM (#13485744)
Haha okay yeah maybe I didn't make that up in my head!
Re:Launch HN: UpKeep (YC W17) – Basecamp for Facility Mainte... by ryanchan001 on Wednesday January 25, 2017 @02:16PM (#13484904)
Yeah so maybe that's not a very common term..... Or maybe I might've just made it up in my head hah. Just trying to explain our pricing and give you some additional information
Re:Launch HN: UpKeep (YC W17) – Basecamp for Facility Mainte... by schwap on Wednesday January 25, 2017 @07:25PM (#13487581)
I think it's one of those local slang terms -- because I knew exactly what you meant.
Re:Launch HN: UpKeep (YC W17) – Basecamp for Facility Mainte... by ryanchan001 on Wednesday January 25, 2017 @07:47PM (#13487762)
Thanks lol! I grew up in LA so maybe I heard it there hah