Re:iOS and MacOS Developers Can Now Respond to Reviews
by nicky0 on Wednesday January 25, 2017 @11:40AM
(#13482918)
There's an app in the Mac App Store called Disk Doctor which has a huge number of reviews. It cleans your hard disk and presents and nice dialog summarising how much space has been freed. At exactly this moment, it asks if you would like to write a review.
Once you determine that, try showing those users a modal that says something like, are you enjoying "my product", with yes and no answers. If no, ask if they would like to provide feedback so you can make their experience better. If yes, ask if they could rate your app.
I've found that by using this method you, a) show the cta to users that matter, b) get feedback from frustrated users, and c) get positive ratings from people who have expressed a positive intent.
GL