Re:iOS and MacOS Developers Can Now Respond to Reviews
by NTripleOne on Wednesday January 25, 2017 @04:57AM
(#13480117)
Yeah - however, the whole "do you like our app? yes/no" thing, where yes takes you to the store for review and no takes you to a feedback form (that probably doesn't even post)? Definitely a dark pattern.
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Re:iOS and MacOS Developers Can Now Respond to Reviews
by solarexplorer on Wednesday January 25, 2017 @09:17AM
(#13481480)
The advantage of a feedback form is that the developer can come back to you with suggestions, ask you for details to reproduce a bug, etc. If you just go to the App Store and leave a (negative) review, there is no way for the developer to contact you. Hence the dialog/feedback form pattern.
Allowing developers to respond to reviews on the App Store will help with this problem.
Re:iOS and MacOS Developers Can Now Respond to Reviews
by thecatspaw on Wednesday January 25, 2017 @10:30AM
(#13482146)
but what if I dont want to give any feedback at all? When I am using an app, I only want to use the app, not rate it, and not giving feedback.
Re:iOS and MacOS Developers Can Now Respond to Reviews
by NTripleOne on Wednesday January 25, 2017 @10:16AM
(#13482034)
I'd wager it probably won't help at all. Developers have been able to reply to reviews on the play store since 2013 - yet applications are still rife with this kinda shit, and not just the older ones that haven't been updated since.