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Re:iOS and MacOS Developers Can Now Respond to Reviews by prawn on Tuesday January 24, 2017 @11:37PM (#13478570)
It becomes the users' problem when app development becomes unsustainable due to serious difficulties like this. If you're a good developer playing a clean game, you will lose out to more aggressive developers.

Personally I don't think it ends up not mattering because you get better results with the dark pattern people have outlined - ask how they feel about the app, then route positive people to review, or negative people to a feedback form.

Just sucks when someone rates your entire app 1* because of a single, small decision made, despite you having made great decisions at every other point.

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