Re:iOS and MacOS Developers Can Now Respond to Reviews
by mikeash on Tuesday January 24, 2017 @07:42PM
(#13477321)
I really dislike that last technique in your list. Attempting to select only the people who like the app is an obvious thing to do as a developer, but as a user it seriously hurts the usefulness of reviews.
[ Parent
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Re:iOS and MacOS Developers Can Now Respond to Reviews
by st3v3r on Tuesday January 24, 2017 @08:33PM
(#13477632)
I agree it can be kinda icky, but at the same time, there's no real good way to get people who like the app to leave a good review. And the way things are in the stores, you have to have those good reviews.
Re:iOS and MacOS Developers Can Now Respond to Reviews
by Rex206 on Thursday January 26, 2017 @01:17AM
(#13489148)
I could list 200 problems with no good solutions. Can I have your # to call and discuss them with you? How about a single text every month or two? Have you shown any concern for our problems? Any concern at all?
Re:iOS and MacOS Developers Can Now Respond to Reviews
by whostolemyhat on Wednesday January 25, 2017 @06:46AM
(#13480618)
But one-star reviews just because the app asked for a review doesn't hurt the usefulness of reviews?
Re:iOS and MacOS Developers Can Now Respond to Reviews
by mikeash on Wednesday January 25, 2017 @10:05AM
(#13481916)
Nope. It's an honest reaction, which is exactly what I want to see when looking at reviews.
Imagine I'm comparing two apps, A and B. If A has the higher rating because it steers unhappy people away from posting reviews, that's not useful to me. On the other hand, if B has the lower rating because it keeps bugging its users to post reviews, that's a good reason to choose A instead.