Updates to our Google Voice apps

Re:Updates to our Google Voice apps by JustSomeNobody on Monday January 23, 2017 @01:08PM (#13464294)

> One of the most frustrating things about GV is that for certain SMS providers, it fails the "is this a USA number test" or "can we SMS to it" test (it's unclear which), thus making it not work with my USA bank accounts, and I can't register for Lyft, for example.

> I wish they'd fix this, but what I really wish is that they'd make it a real product, make it cost a few bucks a month, and have a team working on it.

I agree with this, especially the SMS part.

> I was actually quite annoyed by the cheeky little "tee hee it's been 5 years + plus emoji" talking about their total lack of updates (both software, and well, actual communication around the service). It just comes across as contempt for the customer.

Interesting. I did not read it that way. I read it more as them being a bit humble.

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Re:Updates to our Google Voice apps by fader on Monday January 23, 2017 @05:21PM (#13466670)

> Interesting. I did not read it that way. I read it more as them being a bit humble.

I definitely read it as snark rather than humble. Humble would have been something like "We're sorry we went so long without an update but we are committed to fixing this and supporting this app going forward. Thank you for your loyalty and patience." Instead, this was more like "Oh, you people are still here? Huh."

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Re:Updates to our Google Voice apps by dtien on Monday January 23, 2017 @10:27PM (#13468577)

Agreed, definitely came off as snark. As a GV user myself, paying might I add, my initial reaction to seeing that little emotion/comment was also disgust.

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