Re:Lavabit Reloaded
by HappyTypist on Friday January 20, 2017 @07:39PM
(#13448120)
Adding to the iCloud story, I forgot my security questions and I was able to have the AppleCare agent over the phone reset it for me after talking about what apps I've purchased recently.
[ Parent
| on HN ]
I have experience at Apple with Account Security and that's a clear violation of SOP. That's a coaching opportunity for the advisor.
> I have experience at Apple with Account Security and that's a clear violation of SOP
It should be technically impossible. If it's a matter of choice for tech support reps, it's not secure for many reasons.