The Design of Everday Things is a fantastic read that disagrees almost entirely with you on that.

This is the dumbest coherent thought I have ever read. Edit Look, I don’t know you, but if I presume you are a smart young hacker… your own attitude toward technology as something that can and will be understood, conquered, and mastered will serve you well, but you must also come to realize that your own creations will never matter unless they work for an entirely different audience. And no, you don’t have to be dumb for a poorly designed interface to confuse and disorient you.