It was literally true at one of my previous jobs. We couldn't install anything on our own dev machines without approval from Net Ops, not even Notepad++ (I don't think I ever got that installed, never got approval).
We once asked for a new server which mirrored the software of an existing server with two months lead time and got complaints that two months is not enough time to get a new server. I think we ended up getting it in three months, after the new project was supposed to be deployed to it.
Meanwhile we were starting to get into Azure, and we had a new server in Azure up and spinning with everything we needed installed on it in about 15 minutes.
The Lead Developer said, "We need to get as much stuff on the cloud as we can so we can stop dealing with this mess." We dealt with a lot of PHI there, though, so there was only so much we could do.
I guess IT in this place really is getting up to speed.
So they become intentionally opaque to move that discussion out of their laps and make it come via the development team managers confronting the operations managers and having the fight on that turf.
Such situations occurring is a sign that the organization is not set up effectively. This sort of confrontation shouldn't need to be happening.
Ideally the development team's lead and/or project managers are involved with, are informed ahead of time, or are even contributing to the policy decisions on the operational side.
"I will force AV on reads on the developer boxes." "I will install AV on the production DB servers without telling anyone in the development group, then make the developers prove AV was the cause of production slowness before removing it two weeks later." "I will force this crazy group policy on developers and when they complain, I will totally ignore them."
A bad, or uncompromising sysadmin (one in the same) make development work a complete nightmare.
I half believe the reason developers are embracing cloud architecture so much is to remove so many sysadmins out of the equation.
On a side note, a tip for developers. Always make friends with the sysadmins. Buy them lunch or something. Right or wrong, they can make your lives much better or much more miserable.