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A comment on Ask HN: Keeping track of support requests/emails/tickets.

Re:Ask HN: Keeping track of support requests/emails/tickets by blados on Monday May 10, 2010 @09:13AM (#1334294)
Trellis Helpdesk - http://www.accord5.com/trellis at the moment it does not have a good reporting, but v2 is going to be released soon (aplha available now at http://www.accord5.com/trellis_desk_v2_alpha_1.zip)
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