Re:The 10x software development gap
by ryandrake on Thursday January 05, 2017 @11:55AM
(#13328764)
Good point. The worst-performing companies I've worked for had one thing in common: they were small and unable or unwilling to push back on toxic customers.
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Pushing back doesn't always work. A good example...support for IE6, way past the time when that was a good idea.
Your contact at "big mega corp" that pays for your software may have no ability to change their internal policy that they've stuck with IE6 for years after it was sunset. So, if you want the sale or renewal, you have to support it.