On the other hand, perhaps everyone is better off if those 20 people go out and start companies that create jobs?
This number was determined during the industrial revolution to be the general maximum working hours for productivity to remain constant over a long period.
Which is to say, over 40 hours it was observed that factory workers' productivity decreased over the long term.
Without scientific evidence, I would say it's a pretty good estimate for software work also.
Let's say that the company sells a serving of food for $4, or clothing or clean water or some other neccessity of life, which would go up by 25% to account for the need of that company to feed 25% more mouths.
Suppose company A (your exemplar company) raises its prices from $4 to $5 and company B holds its price constant at $4 (and maybe works its staff 50 hours a week). Which company would you expect to be more successful in the marketplace? Which company would you expect would ultimately employ more people over time? I'd bet on company B.
And given normal turnover, retraining would become a higher portion of that corporation's costs permanently, resulting in permanently decreased productivity.
Our society would benefit if instead the corporation hired 20 additional employees, and everyone worked at 100%.