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Re:Some Google Pixel devices shutting down at 30% battery by toomuchtodo on Wednesday December 28, 2016 @02:10PM (#13272791)
They swap out the entire phone, and send the old one out to be refurbed and sold.
Re:Some Google Pixel devices shutting down at 30% battery by h1srf on Wednesday December 28, 2016 @04:22PM (#13273785)
Not anymore, at least the NYC stores don't. They take your phone in and give it back to you in a couple of hours(depending on how busy they are). That's how they did it when I had mine replaced last week. The 5th Ave store didn't have any batteries in stock so I had to either wait a few days or go to a different store that had them.