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Re:Sun/Oracle removed public firmware downloads by barrkel on Wednesday May 05, 2010 @04:29AM (#1320671)
I think the sum will have to be fairly substantial. The cost of involving support, or any kind of human contact, in the chain between needing a download and getting it is likely tens of thousands times more expensive than maintaining a self-service system.

It's the enterprise sales model, where software contracts are measured in megabucks, because to do anything cheaper would be more expensive than the cost of sales. I think relying on anything from Sun that Oracle can likely find a way to charge for would be foolish, unless you're big enough to afford those kinds of costs.

Re:Sun/Oracle removed public firmware downloads by hga on Wednesday May 05, 2010 @08:54AM (#1320991)
Well, if they're sane enough to fix this (not requiring the opening of a "formal service case") for all hardware bought before March 16th....

I suppose we will be able to judge the likelihood of their success by if, how and how quickly they fix this.