Re:Waymo: Google's self-driving car company
by xyzzyz on Tuesday December 13, 2016 @05:01PM
(#13171529)
Before Uber, the taxi company I used had an automated system which send a taxi to my place if I pressed 1, and connected me to human that took a new address when I pressed 2. Even with a human in the loop, it rarely took more than 40 seconds. I agree that Uber app is more convenient than that, but it really wasn't an order of magnitude improvement -- what was a deal maker for me was the fact that Uber automatically charged me, and I didn't have to put a card in and input PIN, or scramble for cash.
Also, getting a driver has never been this easy. Taxis have existed for hundreds of years, but smartphones are a recent invention. There's a huge difference between calling a phone number and trying to setup a rendezvous than the current workflow on Uber or Lyft, that literally takes 10 seconds from the moment I unlock my phone.