Having read most of the "quality gurus" (including Deming) and a bit of Drucker...your comment catapulted the book up my reading list. Thx.
How does it compare to "pixar and beyond"?
I haven't read that one yet. Have you?
Yes, it's an amazing book. But it looks very similar, hence my question ;-)
I say this with reverence for the work of Peter Drucker and W. Edwards Deming.