I had a wireless Logitech mouse that had a failing scroll wheel. It was probably somewhat out of warranty but I did not use it much during the time I owned it, so I tried calling Logitech. After initially stating that they would replace it, they simply stopped responding to my support ticket. That's the last Logitech product I've ever bought.
Had a high end ("business" not gaming, same class as the MX Master or Performance MX in the current range) corded mouse circa 15 years ago, stopped working.
Called them, they just sent me a new mouse no questions asked.