VoIP usually isn't a tin can (see VoLTE, Google Voice, 99% of VoIP providers), its just some call centers in international locations use g729 which wrecks audio quality & is not fault tolerant, thus when you get an AT&T rep in Honduras on the phone, he sounds terrible.
Re:My Pixel has a manufacturing defect
by Hydraulix989 on Saturday December 10, 2016 @04:05PM
(#13147915)
The worst is when there's some kind of "ground loop" and you hear audible harmonics of 60 Hz background hum the entire time during your call.
I complained on Twitter about false positives and how I lost trust in it. They contacted me to say I can get a new replacement of the new version.
So I called them and the person spoke perfect fluent English and it wasn't tin can VoIP line. I was more amazed at those two things than getting a new smoke detector.
All good fast service I wish all tech support was as smooth. It was like being back in time when you got a person and everyone was polite plus your problem was resolved.