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Re:My Pixel has a manufacturing defect by kbutler on Saturday December 10, 2016 @10:00AM (#13145905)
When I had a motherboard issue with a dell laptop, Dell sent a representative to my home office to take it apart, clean it, and replace the motherboard.

I've also had laptops and monitors replaced by other companies on a "we'll send you a replacement, you send the defective one back in that box with this prepaid shipping label, and thanks for buying our products" basis.

I haven't heard of that from Apple.

Re:My Pixel has a manufacturing defect by mrbill on Saturday December 10, 2016 @03:53PM (#13147852)
They USED to do something similar.

When the G5 iMacs had problems with bad capacitors on the motherboards, Apple would send you the replacement midplane with swap instructions, along with a box to return the old one in.

I took pictures of the process: https://www.flickr.com/photos/mrbill/albums/1340761

They eventually switched to "take it to the local Apple store or mail it in".