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A comment on The Finder’s GUI tax can be very expensive. Parent comment

Re:The Finder’s GUI tax can be very expensive by noblethrasher on Thursday December 08, 2016 @09:45PM (#13136294)
Don Norman talks about that example of intentional delays in some tax software here: https://vimeo.com/96714148 (approx 52:30).

It sounds like he and his team came up with the idea in that instance.

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