> start thinking a little broader about how software service providers can do a better job of learning how to say "yes" faster.

We don't need more "yes men", we need more people able and willing to say 'Here are the trade-offs', and work with the business from there.

Yes, it absolutely is about Business Value, and the best Business Value is not always "yes" (of course, sometimes it is).

... speaking as someone currently dealing with and seeing the Business Value impact of technical debt.