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A comment on Show HN: Fun tool that cut my family and friends tech support time in half. Parent comment

Re:Show HN: Fun tool that cut my family and friends tech sup... by andrepd on Wednesday December 07, 2016 @06:21AM (#13121793)
Cripple their ability to install anything? What are you suggesting?
[ Parent | on HN ]
Re:Show HN: Fun tool that cut my family and friends tech sup... by mhurron on Wednesday December 07, 2016 @07:21AM (#13122020)
How do you install TurboTax on Linux? None of the software they have, none of the software anyone they know uses will install on their Linux machine.

Very quickly most will get the idea that the computer is broken and you need to come and fix it because you were the one that broke it.

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Re:Show HN: Fun tool that cut my family and friends tech sup... by sidarape on Wednesday December 07, 2016 @09:22AM (#13122672)
>How do you install TurboTax on Linux?

FYI, since a few years, TurboTax has an online version that I use on Linux.

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Re:Show HN: Fun tool that cut my family and friends tech sup... by mhurron on Wednesday December 07, 2016 @10:21AM (#13123133)
I used TurboTax as an example simply because I have the disk siting on my desk right now.
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Re:Show HN: Fun tool that cut my family and friends tech sup... by funnyfacts365 on Wednesday December 07, 2016 @08:49AM (#13122453)
Then you charge them money and do as they ask. Or they can go ask someone else to do it for free, maybe that friend who recommended the software that doesn't run on Linux, given that they know better than you...
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Re:Show HN: Fun tool that cut my family and friends tech sup... by mhurron on Wednesday December 07, 2016 @10:21AM (#13123122)
If you want to throw a wedge in between you and your family over this that's fine, but you did break it by preventing them from doing what they wanted with their computer.
[ Parent | on HN ]