It Takes 6 Days to Change 1 Line of Code (2015)

Re:It Takes 6 Days to Change 1 Line of Code (2015) by user5994461 on Tuesday December 06, 2016 @10:38PM (#13120286)

Remove all priority levels.

Put a checkbox. "This is an emergency". People are suddently less likely to click it.

And anyway, if it really were, they'd have called so it still doesn't matter but it makes them happy :D

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Re:It Takes 6 Days to Change 1 Line of Code (2015) by msiebuhr on Wednesday December 07, 2016 @12:58AM (#13120767)

I worked at place with such a button. Neat caveat: only VP's could unchecked it...

(And I managed to check it within my first month there. My boss kindly let me know the difference between a client saying emergency and a VP saying so....)

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Re:It Takes 6 Days to Change 1 Line of Code (2015) by 15thandwhatever on Wednesday December 07, 2016 @12:42AM (#13120710)

I've seen where through general abuse and repeated, early dismissal of bug reports, people are extremely reluctant to call anything an emergency ... even actual emergencies.

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