Ask HN: For your startup, do you use a CRM?

Re:Ask HN: For your startup, do you use a CRM? by dreeves on Tuesday December 06, 2016 @12:43PM (#13116570)

Here are my notes on possibilities, for if we ever actually get a CRM:

1. HelpScout -- http://helpscout.net -- Seems nice

2. SupportBee -- http://supportbee.com -- Almost want it for the name alone but we got an anti-recommendation from a friend at Gratipay

3. BeSnappy -- http://besnappy.com -- Possibly recommended by patio11 but then I heard they shut down?

4. Intercom -- http://intercom.io -- Recommended by Matt at HookFeed

5. FreshDesk -- http://freshdesk.com -- Recommendation from friend at Gratipay

6. Front -- https://frontapp.com/ -- Lots of funding and big names behind it; Patrick Collison recommened it now too (coupon code for 3 months free: startuppack)

7. FogBugz -- http://blog.fogcreek.com/fog-creeks-email-workflow/ -- Blog post by Fog Creek about what they do

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Re:Ask HN: For your startup, do you use a CRM? by tixocloud on Tuesday December 06, 2016 @01:40PM (#13117107)

Thanks. What would make you actually think about getting a CRM in the first place?

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