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Re:Listen to Your Customers, They’ll Tell You What to Build by kowdermeister on Friday December 02, 2016 @02:40PM (#13091608)
Great example of this is from a music software from Propellerheads. Everyone was complained about the bulky, sluggish file browser. It stayed like that for a few versions, but then they reinvented the whole file browsing experience instead of doing the easy solution of just making it simply faster.

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