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A comment on Listen to Your Customers, They’ll Tell You What to Build. Parent comment

Re:Listen to Your Customers, They’ll Tell You What to Build by basseq on Friday December 02, 2016 @01:54PM (#13091223)
Most people will read this title as, "Build what your customers tell you to build." The key here is that most customers will be happy to tell you they want all kinds of features and the best/only solution or feature looks like X. You have to go deeper. You have to listen to understand what they actually need.

I hate being that guy that trots out a quote from a historic figure, but c'mon, this is a slam dunk:

"If I had asked people what they wanted, they would have said faster horses."

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Re:Listen to Your Customers, They’ll Tell You What to Build by squozzer on Friday December 02, 2016 @02:08PM (#13091358)
Which is what they got, from a certain point of view.
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Re:Listen to Your Customers, They’ll Tell You What to Build by dbg31415 on Saturday December 03, 2016 @08:35AM (#13095588)
> I hate being that guy that trots out a quote from a historic figure...

Don't worry, it was a made up quote. You're safe.

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Re:Listen to Your Customers, They’ll Tell You What to Build by basseq on Tuesday December 06, 2016 @06:02PM (#13119041)
1) I can't believe I missed the "trot out" pun in my original comment.

2) Anyone who's interested to read more on this made-up quote should see this HBR article:

https://hbr.org/2011/08/henry-ford-never-said-the-fast

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Re:Listen to Your Customers, They’ll Tell You What to Build by atopiler on Friday December 02, 2016 @02:02PM (#13091305)
Boom shakalaka! Perfect quote.
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