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A comment on What are good resources/links for developing a Sales CRM?. Parent comment

Re:What are good resources/links for developing a Sales CRM? by supershobu on Friday December 02, 2016 @11:30AM (#13089942)
Thanks for the answer. Lead life cycle management will be a part of that product I am trying to build, so I dont want to depend on external sevices. That's why I am trying to understand how crm's work.
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