Amazon LightSail: Simple Virtual Private Servers on AWS

Re:Amazon LightSail: Simple Virtual Private Servers on AWS by setq on Wednesday November 30, 2016 @03:42PM (#13074503)

I wasn't complaining about that. I've had 2-3 day turnarounds on "everything is broken" events on normal AWS VPC. Always factor their support offering in as well.

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Re:Amazon LightSail: Simple Virtual Private Servers on AWS by vacri on Wednesday November 30, 2016 @04:01PM (#13074655)

What level of support did you have? I've been on developer or first-level business support, and generally get someone knowledgeable; only the timing changes.

The only bad experience I had was with SES - we got blocked by high bounce rate, sending to a test email that did not exist (specifically because it was a test email). It took two days for the special unblock team to unblock us, even though the general support guy I was talking to had responded a couple of times in that wait period.

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Re:Amazon LightSail: Simple Virtual Private Servers on AWS by setq on Thursday December 01, 2016 @05:22AM (#13078463)

Zero to start with, now business. Business is "ok" - sometimes takes a couple of attempts to get someone who knows what they are talking about.

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