As someone who used to process accident claims for a large insurance company, I will suggest that if you spill hot water in your lap in a public place, you are probably not going to whip the clothing off right then and there to protect yourself from the burns. She is also elderly and elderly people have slower reflexes and can be more vulnerable to all kinds of health issues.
As someone who used to process accident claims for a large insurance company, I will suggest that if you spill hot water in your lap in a public place, you are probably not going to whip the clothing off right then and there to protect yourself from the burns. She is also elderly and elderly people have slower reflexes and can be more vulnerable to all kinds of health issues.