Re:Google reverses its ‘digital death sentence’ for Pixel ph...
by tinus_hn on Sunday November 20, 2016 @07:49AM
(#12998594)
Microsoft will happily send you up a creek if you are a large paying enterprise. Don't think you'll get useful support if you pay $60 a year. Their cloud stuff breaks all the time and the typical support offer is to wait and see if it's better tomorrow.
One time I had a question, I was able to use the web interface to request support, and a real human called me back in 10 minutes. It wasn't a very complex question, so I can't say if he was super knowledgeable, but he certainly seemed like he knew the platform, and was able to answer my question in just a few minutes.
Oh, and I know this is a throwaway account, but I'm not a shill for MS. This is just my personal experience with O365, and YMMV - it's worked well enough for me.