Re:Pixel Security
by yoz-y on Friday November 18, 2016 @04:42AM
(#12985547)
My experience with Google Play Store returns is similar. I have bought a Nexus 5 for a friend and returned it three times because of various issues. Every time they have shipped the replacement phone immediately after I have submitted the claim.
Re:Pixel Security
by asenna on Friday November 18, 2016 @05:44AM
(#12985810)
I had the same experience with my older Nexus 5. However, I dropped my Nexus 6P and cracked the screen (And did not take the insurance). They now tell me there is nothing they can do and that I can try my luck with Huawei.
I was not asked to do any troubleshooting.