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A comment on Pixel Security. Parent comment

Re:Pixel Security by cjslep on Thursday November 17, 2016 @11:05PM (#12984242)
Sorry that my first post wasn't emphatic enough. The tools the team I'm a part of builds are used by real people (including other Googlers) fielding real telephone calls helping real customers through warranty and refund cases. None of it is automated for use without a human in the loop.

Everyone on the team I'm a part of recognizes the perception you've eloquently provided, and very much care to scale with humans in the loop.

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Re:Pixel Security by 72deluxe on Friday November 18, 2016 @09:19AM (#12986894)
Out of interest, this "in the loop" terminology sounds odd to me and sounds like business speak. Is this common in Google?

I remember once contacting Sun for info on software many years ago and received an email where they promised that someone would "reach out to me".

I didn't want to be reached out for - I just wanted some text answering my question.

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Re:Pixel Security by cjslep on Friday November 18, 2016 @04:22PM (#12990191)
Nope, "in the loop" is just me mangling a slang phrase I personally use -- "Keep me in the loop" -- which means "keep me informed in a real time manner". It's not the first odd phrase I've put together, as my girlfriend likes to remind me: "I don't words well".
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Re:Pixel Security by 72deluxe on Monday November 21, 2016 @10:11AM (#13005929)
Haha ok, so not the corporate business speak. I must say that your girlfriend's expression is somewhat "unique" too :-)
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