I Paid for Microsoft’s Mistake

Re:I Paid for Microsoft’s Mistake by jajabe on Monday April 26, 2010 @09:36PM (#1296849)

mkturner, bitter experience teaches me that I (you in this case) should've been more aggressive about getting the situation resolved. A little goodwill on your part i.e. attempting to find a reader would have gone a LONG way to closing this case. I empathize, but not doing your legwork is inexcusable.

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Re:I Paid for Microsoft’s Mistake by mecton on Thursday April 29, 2010 @12:20PM (#1304967)

I've had a similar experience with Comcast, which took tons of frustration and hours on the phone escalating through Customer Service to get it resolved. Mistakes happen and the little guy is at a disadvantage, but in this case I think your problems were compounded by your strong bias against Microsoft. If your beef would've been with, say, Apple, then I think you would've pushed harder into having it solved.

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Re:I Paid for Microsoft’s Mistake by rbanffy on Tuesday April 27, 2010 @06:20AM (#1297768)

I's send you invoices in Microsoft Reader format. Good luck.

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