News for hackers. Stuff that matters.
Re:How We Make Money at Stack Overflow by CaptainZapp on Wednesday November 16, 2016 @09:25AM (#12966998)
Sorry, if this is off-topic, you hit a nerve.

The absolute antibehavior of what you descrcribe I've recently experienced with Air Asia.

A few month ago they started to spam me with a newsletter I never requested. Last time I flew them was in the beginning of 2015 and I never subscribed for their crap.

The unsubscribe link on the mail does not work and after a significant amount of digging I found a way to unsubscribe by sending mail to [email protected].

Only that mail to this address is never delivered.

In essence there seems to be no way to unsubscribe from their list.

I mention that because it's infuriating that "reputable" companies think they can spam away with gusto without even the possibility to unsubscribe from their shit.

Here's a hint for you Air Asia: You are not reputable! You are on the same level as pushers of fake knock-off Viagra, purveyors of fake shlock Rolexes, and Nigerian scammers! And you will never, ever get an additional cent from me.

Scum!

Re:How We Make Money at Stack Overflow by tedmiston on Wednesday November 16, 2016 @10:18AM (#12967648)
I think you're pretty on topic. Airlines...

I have had a very similar with Air France who I flew with once, through a "hacker" booking of a flight provided by Delta but through Air France's site to save hundreds of dollars over Delta's.

They actually subscribed me to four newsletters: "Flying Blue", "Hello from KLM US", "Air France USA", AND "iFly KLM Magazine United States". From those I've received ~75 messages over the past year.

Their unsubscribe links do not actually work. They prompt you to log in, but I can't log in to my account because I don't recall ever making one (and I'm diligent about storing passwords in a manager). Attempting to reset my password leads to a screen that says I'm locked out of my account for 3 unsuccessful attempts, and the only possible option is to call them. It's so broken. </rant>

Re:How We Make Money at Stack Overflow by ihaveajob on Friday November 18, 2016 @10:04AM (#12987186)
A perfect CAN-SPAM complaint opportunity.
Re:How We Make Money at Stack Overflow by tedmiston on Friday November 18, 2016 @10:36AM (#12987425)
I'm not sure if they're required to conform to it being outside of the US. A quick Google search sounds like it might be based on whether the mail server is in the US or not.
Re:How We Make Money at Stack Overflow by MattSteelblade on Wednesday November 16, 2016 @10:13AM (#12967589)
Despite never having Comcast nor living in an area Comcast serves, I constantly get email from them. To unsubscribe I must login to my (nonexistent) account.
Re:How We Make Money at Stack Overflow by dkersten on Wednesday November 16, 2016 @11:02AM (#12968185)
This may actually be against the CAN SPAM Act of 2003, which requires that non-transactional unsolicited commercial mail provide a means of being removed from the mailing database through the same means that the mail is sent.

IANAL, so I don't know if logging into an account would count or not. Personally, I see it as a hindrance to unsubscribing and by my reading of the CAN SPAM Act, it is illegal, but.. not a lawyer.

EDIT:

From https://www.ftc.gov/tips-advice/business-center/guidance/can... (which isn't the Act itself, but an FTC compliance guide):

    Honor opt-out requests promptly. Any opt-out mechanism you offer must be able to process opt-out requests for at least 30 days after you send your message. You must honor a recipient’s opt-out request within 10 business days. You can’t charge a fee, require the recipient to give you any personally identifying information beyond an email address, or make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request. Once people have told you they don’t want to receive more messages from you, you can’t sell or transfer their email addresses, even in the form of a mailing list. The only exception is that you may transfer the addresses to a company you’ve hired to help you comply with the CAN-SPAM Act.