- Crocker's Rules: https://news.ycombinator.com/item?id=12881288
- Principle of Charity: https://news.ycombinator.com/item?id=12774600
- Rapaport's Rules: https://news.ycombinator.com/item?id=12774692
I also found Jonathan Haidt's "The Righteous Mind"[0] really worthwhile. I mean to read it again in the next week or so. What I find particularly impressive with his work is that he found that his research actually changed his own thinking.
[0]: https://en.wikipedia.org/wiki/Jonathan_Haidt
And you know, re-reading your response "I've never had facts change anyone's mind", I think even if you don't change someone's mind at the time, finding some common ground, something you agree on is a worthwhile accomplishment. Sometimes it seems the gulf between us is so large. Recognizing that it might not be is reassuring.
I hope you find these useful!
So I _try_ to figure out where they're coming from and relate to it. But I can never do it. I've never figured out a way to argue with someone in a productive way.
In fact if you know of any good reads on the topic I'd love to check them out. I've been told I'm not empathetic enough though I try to be and I'm not entirely sure how to fix it.