Please don't interpret me as promoting some blind trust in Apple. Some of the issues people raise I think are legitimate for their use cases. Some aren't backed up with anything. Perhaps I should, to use your words, "blindly trust" that their complaints are valid? I'd rather try to see both sides of the situation and decide for myself.

Apple is a large company and they've been successful for quite a while now. I don't think they're infallible. iTunes is a great example of something that I think should be right in Apple's historical core competency in terms of software and has been an absolutely horrible experience for years. I think the MacBook product line is fragmenting a bit, though I think that might be temporary--the expansion to include the MacBook Air is now once again contracting. How many iterations of iCloud have there been? (I think I still have a me.com account around here, somewhere.) I'd love a Mac Mini update.

Looking around, I'm pretty impressed with the Surface Studio, in particular the Dial. I've heard Windows 10 is really good. I have no reason to doubt that, though I have no experience with it. I like what I know about ZFS. While I have issues with some of how DropBox is implemented, I think its overall user experience is great! I also wish there were a commercial product like 10gui (10gui.com).

I do think there are reasons for the decisions they've made, and likely the majority of them don't involve active attempts to alienate their customers or incompetence. I also realize that Apple isn't going to be able to make products that will please everybody.

Sure, I'd love to be privy to all of the decisions Apple makes. I don't think I'm necessarily entitled to them. And I also have faith that I can evaluate the products for myself.

What do you think? Am I being fair? Reasonable? An Apple apologist? Completely off my rocker?