I have a favorite subreddit: www.reddit.com/r/talesfromtechsupport

Fun to just peruse the stories and spend an hour or two reading. Some of them leave you shaking your head, others leave you feeling warm and fuzzy. And yet others make you want to defenestrate printers... Who knew how much fun* people had in tech support and IT?

*sarcasm for effect

Also enjoy reading the Bastard Operator from Hell stories: http://bofh.bjash.com/