Thank you for your transparency in this change. I received an email notifying me of it. The policy itself is in a public repository - allowing me to see exactly what changed. (Though to be honest, a link to the diff would be a nice-to-have next time.)

I appreciate your forthrightness. After evaluating the changes further, I will be making my decision about whether to continue making use of your services - as I'm sure you would expect.

Sincerely,

A Customer

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Agree or disagree with the change, they were very up front with their customers that it happened.

Edit: forgt sme lttrs. Also, too many words so I some.