Re:Walmart Paid Its People More to Get Cleaner Stores and Hi...
by kgwgk on Saturday October 15, 2016 @01:42PM
(#12714904)
Maybe the person you reply to was confused by the original title in HN, which was "Walmart generated higher sales, profits by paying workers more, better training" (that's not the NYT's fault, tough).
Paragraph 10:
"The results are promising. By early 2016, the proportion of stores hitting their targeted customer-service ratings had rebounded to 75 percent. Sales are rising again."